Emerging markets cityscape

STRATEGIC OPERATIONS

JEITO

The art of getting things done in emerging markets

Strategic operations consulting for companies expanding across emerging markets. Resourceful, culturally fluent, obsessively focused on execution. Deep expertise in Latin America and beyond.

What Silicon Valley calls “scrappy,”
emerging markets call Tuesday.

Jeito is the Brazilian art of creative problem-solving—finding a way when there isn't one. With 9+ years leading operations across emerging markets, from venture-backed startups to multi-billion dollar enterprises, I bring the jeito approach to your expansion strategy: resourceful, culturally fluent, and obsessively focused on execution. From São Paulo to Cairo to Mexico City, I've built teams, launched markets, and delivered results where playbooks don't exist.

Daniel Black
🌉

Bridge Builder

I've built teams across LATAM, MENA, and beyond. From recruiting 50% of Mexico's dental talent TAM in 30 days to scaling 650-person workforces across continents.

📊

Data-Driven Execution

From growing margins 20% to 60%+ to managing $90M+ capex budgets—I combine strategic thinking with hands-on implementation.

🗣️

Trilingual Operator

Fluent in English, Spanish, Portuguese. I negotiate contracts and build culture in three languages.

WHAT I DO

Where I Add Value

01

Growth Strategy & Market Entry

  • Competitive landscape analysis & positioning
  • Emerging market entry strategy
  • Partner identification & negotiation
  • Go-to-market strategy & execution
  • Demand opportunity mapping
02

Operational Excellence

  • Process design & automation
  • Cost optimization without quality loss
  • Scaling distributed teams
  • SLA improvement strategies
  • Performance metrics & dashboards
03

M&A Advisory & Build vs. Buy

  • Acquisition target identification
  • Build vs. buy analysis & recommendations
  • Market sizing & due diligence support
  • Post-merger integration planning
  • Organic growth vs. inorganic strategy
04

Digital Products & Platforms

  • Product strategy & roadmapping
  • 0→1 product launches
  • Platform ecosystem design
  • PLG (product-led growth) strategy
  • Technology stack evaluation
05

Brand & Experience Strategy

  • Brand positioning & identity systems
  • Customer experience design
  • Connected commerce strategy
  • Marketing program optimization
  • Multi-market brand adaptation
06

Chief of Staff & Special Projects

  • Investor relations & fundraising support
  • Cross-functional strategic initiatives
  • Executive team building & alignment
  • Organizational enablement
  • Business model transformation

PROVEN RESULTS

Track Record

TREBLE.AI

WhatsApp SaaS

Bogotá, CO | São Paulo, BR

Chief of Staff to CEO | GM Brazil | GM New Products

Launched and scaled Brazil operations from zero to significant ARR

As Chief of Staff, worked in-office with CEO on strategy, built executive team, and owned IR, finance, legal, and talent. As GM Brazil, stole top ISV partners from incumbents and installed first country manager. Led revenue model rewrite that dramatically improved gross margin over 12 months.

DANDY

Global Expansion

New York, NY | Mexico City, MX | Cairo, EG

Associate Director | Head of Global Expansion

Built the world's largest digital dental workforce across LATAM and MENA

Scaled operations across LATAM and MENA while significantly reducing operational cost-to-serve and maintaining industry-leading NPS. Launched 3 ex-US offices (Mexico City, Cairo, Johannesburg) and rapidly recruited a substantial portion of Mexico's dental talent market.

MCMASTER-CARR

Operations Excellence

Los Angeles, CA

Manager | Operations & Special Projects

Led major operational improvements and capital projects

Owned substantial capex budget and led projects advancing distribution velocity, automation, and sustainability. Managed customer success and warehouse teams during COVID, significantly increasing output per FTE.

The Jeito Difference

“Dan doesn't just give you a deck. He rolls up his sleeves, gets on planes, and makes things happen. That's the difference.”

— Former Colleague, Tech Startup

Founder-level ownership mentality across CoS, GM, and operational roles
Real operator, not just strategist—from boardroom to warehouse floor
9+ years scaling venture-backed startups and Fortune 500 operations
Track record across 3 continents, 9+ countries, LATAM to MENA
Trilingual execution: English, Spanish, Portuguese
Technical depth: SQL, Python, GTM strategy, P&L management, product roadmapping

Let's Talk

Whether you're raising a Series A or entering your first LATAM market, let's figure out the jeito.

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