Strategy & Operations for high-growth companies

The art of getting things done when the playbook doesn't exist

Strategy, operations, and finance leadership for companies scaling through real complexity.

Operations & finance
LATAM & emerging markets
AI & data products

Let's Talk Experience

Operator at companies backed by

Operator first. Strategist by training.

I'm Daniel Black

Jeito is the Brazilian idea of finding a way when there isn't one.

I've spent 10+ years writing strategy and running operations for startups and larger companies, from Chief of Staff and GM roles to finance and BizOps leadership. That includes leading on-the-ground operations across 6 continents and two dozen countries, rewriting revenue models, managing large capex and cash, and supporting AI/data products from the finance and ops side. I work in English, Spanish, and Portuguese.

In the last year, I've supported startups on the ground in:

Brazil
Colombia
Mexico
India
Singapore
Malaysia
UAE
USA

Bridge Builder

I've built teams across LATAM, Africa, and beyond. From recruiting 50% of Mexico's dental talent TAM in 30 days to scaling 650-person workforces across 3 continents.

From Plan to P&L

From tripling SaaS margins to managing $90M+ capex budgets, I combine strategic thinking with hands-on implementation.

Trilingual Operator

Fluent in English, Spanish, Portuguese. I negotiate contracts and build culture in three languages.

Where I Add Value

Where an engagement calls for deep specialist expertise, I bring in trusted partners from my network.

Growth Strategy & Market Entry

Enter new markets with a plan built on local reality, not assumptions.

Competitive landscape analysis & positioning
Emerging market entry strategy
Partner identification & negotiation
Go-to-market strategy & execution

Operational Excellence

Leaner, faster operations that scale without breaking.

Process design & automation
Cost optimization without quality loss
Scaling distributed teams
SLA improvement strategies

Digital Products & Platforms

Launch products that find traction from day one.

Product strategy & roadmapping
0→1 product launches
Platform ecosystem design
PLG (product-led growth) strategy

Chief of Staff & Special Projects

A senior operator for the work that can't wait.

Investor relations & fundraising support
Cross-functional strategic initiatives
Executive team building & alignment
Organizational enablement

Track Record

Role: Chief of Staff to CEO | GM Brazil | GM New Products
Location: Bogotá, COSão Paulo, BR

GTM Strategy

In the "country of WhatsApp," established Treble.ai as the trusted platform of choice for CRM users

Wrote the narrative, recruited partners away from incumbents, sourced the country's most innovative leads, and ensured their long-term retention through exceptional product experiences.

Backed by

Role: Associate Director | Head of Global Expansion
Location: Johannesburg, RSAMexico City, MXCairo, EG

Global Expansion

Built the world's largest digital dental workforce across LATAM and Africa

Scaled operations across LATAM and Africa while significantly reducing operational cost-to-serve and maintaining industry-leading NPS. Launched 3 ex-US offices (Mexico City, Cairo, Johannesburg) and rapidly recruited a substantial portion of Mexico's dental talent market.

Backed by

Role: Manager | Operations & Special Projects
Location: Los Angeles, CA

Operations Excellence

Led major operational improvements and capital projects

Owned substantial capex budget and led projects advancing distribution velocity, automation, and sustainability. Managed customer success and warehouse teams during COVID, significantly increasing output per FTE.